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01. What is an affiliate program?

An affiliate program allows you (the affiliate) to promote Grosvenor Casinos on your website. You can do this by using banners, text links, email newsletters, promotional flash games and much more. When a user or a member of your site then clicks on the link they will come through to grovenorcasinos.com. If they then sign up and become a real money player you earn commission. It really is as simple as that!



02.  Why should I join the affiliate program?
  • It`s FREE to join
  • We represent the household casino brand in the UK, guaranteeing you high conversions
  • Flexible and generous commissions and no negative carryover
  • Pro active and dedicated affiliate team
  • You are paid in Pound Sterling (£) currency
  • Five different products to promote
  • Detailed reports to analyze your performance
  • Large variety of Grosvenor Casinos marketing tools
03. Are there any restrictions to sites you allow into the affiliate program?

Yes. We do not accept websites that are pornographic, aimed at under 18s, or sites that promote illegal activity of any nature. We reserve the right to remove sites with such content.



04. How do I get paid?

Payments will be made to you on a monthly basis within 30 days after the end of the month. You can choose to be paid either via bank transfer, Moneybookers or Neteller. The mininmum payment threshold for these is £50, except for international bank transfers for which the threshold is £100.


 06. What happens if my affiliate account shows negative earnings?
Your affiliate account will go into negative earnings if players win more than they are losing. However, if during any monthly period your referred players generate negative revenue, your negative balance will not be carried over into the next month. You will never be asked to repay a negative balance. You do not need to minus negative earnings from any positive earnings you might have.


07. How do I get a new creative?

Simply log in to your affiliate account and go to the Media Gallery. From there you can pick from a large variety of creative including flash and gif banners, xml feeds, and html mailers. Just copy and paste the banner code onto your website and we do all the work to make sure the banners on your site are kept up–to–date. If you can`t find the creative you are looking for please contact our affiliate team who help you with any special requests. Simply email us on: affiliates@grosvenorcasinos.com.



08. I would like to feature your brand on more than one website. Do I need to complete a separate application for each site?

No you only need to apply once.You can then add as many new sites to your profile as you like.


09. What is conversion rate?

The conversion rate is the percentage of visitors who take a desired action from a click through. The action that determines conversion is determined by the advertiser and may be a sale on the advertiser`s Web site, a completed lead form, or another action.


10. How do I change my registered details (name, address, email)?

To change details such as email, address, phone number, please log in to the affiliate program and click on My Account, where these details can be amended. If you need any help with this then please feel free to contact us and we will talk you though it.


11.  Are visitors who use my banners/text links cookied?

Visitors who click on a banner, text link or other creative for Grosvenor Casinos are cookied for 30 days. That means that even if a potential new customer visits the Grosvenor Casinos website but doesn`t register straight away, we will recognize them as a customer that has come from your site/banner/text link.


12. Who do I contact if I need help?

If you have any further questions please contact the Grosvenor Casinos Affiliates team and we will be happy to assist!

 Contact us on: affiliates@grosvenorcasinos.com